HeyVeggie

Terms of Service (v1.0)

Prima Business Control Software Romania SRL · Effective August 7, 2026 · Last updated August 7, 2026

Related: Privacy Policy · Consents

Company
Prima Business Control Software Romania SRL (“we”, “us”, “our”, or “Company”)
Product
HeyVeggie
Country
Romania
Effective Date
August 7, 2026
Last Updated
August 7, 2026

By downloading, installing, accessing, or using the HeyVeggie mobile application (“HeyVeggie” or the “App”), including any features, content, or services provided through it (collectively, the “Service”), you agree to be bound by these Terms of Service (“Terms”).

If you do not agree to these Terms, do not use the Service.

These Terms form a legally binding agreement between you (“you”, “user”, or “your”) and Prima Business Control Software Romania SRL. We may update these Terms from time to time as described in Section 15. Your continued use of the Service after any changes constitutes your acceptance of the updated Terms.

If you are using the Service on behalf of a family, household, or organization, you represent that you are authorized to bind them to these Terms.

1. What HeyVeggie Is

HeyVeggie is a personal and household food management and planning application that helps you track food items, plan usage, manage grocery lists, monitor inventory, track expenses, reduce waste, and receive suggestions, estimates, and insights related to food planning, nutrition, and household organization.

Features may include shopping lists, inventory tracking, receipt scanning, on-device or cloud-assisted OCR, voice or text notes, personalized preferences, household sharing, reminders, subscription or premium features, and AI-assisted suggestions.

The Service is provided for informational and organizational purposes only. It is not a substitute for professional advice, including medical, nutritional, financial, legal, or safety advice. See Section 11 for disclaimers.

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction if higher, to create an account or use the Service independently.

We do not target minors. The Service is not intended for use by children under 13, or under 16 where GDPR or local law requires a higher age threshold, unless a parent or legal guardian has provided consent and supervises the use of the Service.

By using the Service, you represent and warrant that you meet these eligibility requirements and are not barred from using the Service under applicable laws.

3. Accounts

To access certain features, including cloud sync, household sharing, personalized preferences, purchase history, or premium functionality, you may need to create an account.

You agree to

  • Provide accurate, current, and complete information during registration.
  • Maintain and promptly update your account information.
  • Keep your account credentials secure and confidential.
  • Notify us immediately if you suspect unauthorized access or a security breach.
  • Be fully responsible for all activities that occur under your account, including any actions by

others who access your account.

We may refuse registration, suspend access, or terminate accounts where reasonably necessary, including for violations of these Terms, fraud, abuse, security risks, or legal compliance.

You may delete your account through the App settings, subject to any ongoing subscriptions, legal retention requirements, or app-store billing rules.

For household or family sharing features, the primary household owner or account holder is responsible for managing household access and ensuring that shared users comply with these Terms.

4. Subscriptions, Purchases, and Paid Features

HeyVeggie may be free to download and may include basic features. We may offer premium subscriptions, in-app purchases, cloud credits, digital goods, advanced AI features, additional storage, or other paid functionality.

Pricing and Billing

Pricing and billing terms will be displayed in the App or relevant app store at the time of purchase.

Payments

Payments may be processed by third parties such as the Apple App Store, Google Play, RevenueCat, Stripe, or other authorized payment providers. Your purchase may also be subject to the terms, refund policies, and billing rules of those third parties.

Subscriptions

Subscriptions may automatically renew unless cancelled before the end of the current billing period, according to the rules of the relevant app store or payment provider. You are responsible for managing and cancelling subscriptions through the applicable app store or payment provider where the purchase was made.

We do not store full payment card numbers. We may store limited billing metadata, subscription status, entitlement status, transaction identifiers, or receipt identifiers to provide paid features, support billing-related requests, and comply with legal obligations.

Refunds are handled according to the applicable app-store or payment-provider rules, unless applicable law requires otherwise.

Free Trials: Trials may be offered; they convert to paid subscriptions unless canceled.

5. Acceptable Use

You agree to use the Service only for lawful purposes and in compliance with these Terms.

You must not

  • Violate any law, regulation, or third-party right.
  • Attempt unauthorized access to the Service, accounts, systems, or data.
  • Hack, scrape, reverse engineer, overload, disrupt, or interfere with the Service.
  • Upload malware, harmful content, illegal material, or content that infringes third-party rights.
  • Harass, impersonate, defraud, or abuse others.
  • Use automated tools, bots, or scripts without our written permission.
  • Resell, sublicense, or commercially exploit the Service without our written consent.
  • Misuse AI or automation features to generate harmful, misleading, illegal, or deceptive content.
  • Circumvent subscriptions, feature limits, entitlements, or security controls.
  • Use the Service in a way that may damage, disable, or impair the Service.

We may investigate suspected violations and may suspend or terminate access where reasonably necessary.

6. User Content and App Suggestions

You may input, upload, or generate content through the Service, such as grocery lists, inventory items, receipts, notes, preferences, household data, profile information, and food-related data (“User Content”).

You retain ownership of your User Content. You grant us a limited, worldwide, non-exclusive, royalty-free license to store, process, transmit, display, and use your User Content only as necessary to provide, secure, improve, and support the Service, comply with legal obligations, and enforce these Terms.

You represent that you have the necessary rights and permissions for any User Content you provide.

The Service may generate suggestions, estimates, insights, recipes, nutrition information, waste-reduction tips, reminders, or other outputs based on your inputs. These outputs may be AI-generated, algorithmic, inferred, incomplete, inaccurate, or unsuitable for your specific situation.

You are responsible for reviewing and verifying any suggestions before relying on them.

7. Intellectual Property

The Service, including software, designs, interfaces, mascots, graphics, logos, text, algorithms, workflows, and other materials, is owned by us or our licensors and is protected by copyright, trademark, database, trade secret, and other intellectual property laws.

We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms.

You may not

  • Copy, modify, distribute, sell, rent, sublicense, or create derivative works from the Service.
  • Remove proprietary notices.
  • Reverse engineer or attempt to extract source code except where permitted by law.
  • Use our branding, logos, or materials without permission.

If you provide feedback, ideas, or suggestions, we may use them without compensation or restriction, provided this does not affect your data-protection rights.

8. Privacy and Data

Your privacy is important to us.

Our Privacy Policy explains how we collect, use, store, protect, and share personal data, and how you can exercise your rights.

The Privacy Policy is available at

https://heyveggie.app/privacy

By using the Service, you acknowledge that personal data will be processed as described in the Privacy Policy.

9. Third-Party Services

The Service may integrate or rely on third-party services, including app stores, payment processors, cloud hosting providers, analytics or crash-reporting tools, email providers, AI/OCR providers, OAuth login providers, and notification services.

Third-party services are governed by their own terms and privacy policies. We are not responsible for third-party services, content, availability, security, or processing practices except where required by applicable law.

10. Suspension and Termination

You may stop using the Service at any time.

We may suspend or terminate your access where reasonably necessary, including if:

  • You violate these Terms.
  • We are required to comply with law or a legal request.
  • Your use creates security, fraud, abuse, or operational risks.
  • Continued access could harm other users, us, or the Service.

Upon termination, your account and data may be deleted or anonymized according to the Privacy Policy and applicable law. Some data may be retained where required for legal, accounting, fraud-prevention, or dispute-resolution purposes.

Sections that by their nature should survive termination will survive, including intellectual property, disclaimers, limitation of liability, indemnification, governing law, and dispute resolution.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

We do not guarantee that the Service will be uninterrupted, error-free, secure, accurate, complete, or suitable for your needs.

Health and nutrition disclaimer

HeyVeggie is not a medical device and does not provide medical, nutritional, dietary, allergy, or healthcare advice. Suggestions related to food, calories, macros, nutrition, ingredients, allergies, intolerances, or health goals are general informational outputs only. Always consult a qualified healthcare professional before making health, diet, or medical decisions.

Food safety disclaimer

Expiration dates, freshness estimates, storage suggestions, and waste-reduction recommendations may be inaccurate or incomplete. Always use your own judgment and follow official food-safety guidance. Do not consume food that appears spoiled, unsafe, contaminated, or otherwise questionable.

AI and automation disclaimer

AI-assisted features, OCR, classification, parsing, and recommendations may make mistakes. You should verify all important information before relying on it. AI-assisted features may produce errors or biases. Do not rely solely on them for critical decisions (e.g., expiration dates, waste reduction).

Financial/expense disclaimer

Expense tracking, savings estimates, and budgeting insights are approximate and are not financial advice.

Availability disclaimer

We do not guarantee uninterrupted access, continuous syncing, or error-free operation. Local-first behavior may depend on device storage, network conditions, background execution limits, and operating-system permissions.

12. Limitation of Liability

To the maximum extent permitted by law, including applicable consumer-protection law, we, our affiliates, officers, employees, contractors, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, data, goodwill, or business opportunities, arising from or related to your use of the Service.

To the maximum extent permitted by law, our total liability for all claims related to the Service will not exceed the greater of:

  • the amount you paid us for the Service in the 12 months before the claim; or
  • EUR 100 if no payment was made.

Nothing in these Terms excludes or limits liability for gross negligence, willful misconduct, death, personal injury, fraud, or any rights that cannot be excluded under applicable law.

13. Indemnification

To the extent permitted by law, you agree to indemnify and hold us harmless from claims, damages, losses, liabilities, costs, and expenses arising from:

  • your use or misuse of the Service;
  • your violation of these Terms;
  • your User Content;
  • your violation of law or third-party rights;
  • your misuse of household sharing, invitations, or account access.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of Romania, without regard to conflict-of-law rules.

For users in the European Union, mandatory consumer-protection rights and local mandatory laws continue to apply.

Disputes shall be resolved by the competent courts of Bucharest, Romania, unless mandatory consumer-protection law provides otherwise.

We may seek injunctive or equitable relief in any competent court to protect intellectual property, security, or confidential information.

For non-EU users, disputes may be subject to binding arbitration (e.g., under ICC rules) at our discretion.

15. Changes to These Terms

We may update these Terms to reflect changes in the Service, legal requirements, business practices, security needs, or user feedback.

If changes are material, we will provide notice in the App, by email, or through another reasonable method where required or appropriate.

Continued use of the Service after updated Terms become effective means you accept the updated Terms. If you do not agree, you must stop using the Service.

16. Miscellaneous

Severability

If any provision is invalid or unenforceable, the remaining provisions remain in effect.

No waiver

Failure to enforce a provision does not waive our right to enforce it later.

Entire agreement

These Terms, together with the Privacy Policy and any applicable purchase terms, form the entire agreement between you and us regarding the Service.

Assignment

We may assign these Terms as part of a merger, acquisition, restructuring, or sale of assets. You may not assign these Terms without our consent.

Force majeure

We are not responsible for delays or failures caused by events beyond our reasonable control, such as natural disasters, internet outages, cyberattacks, strikes, legal restrictions, or platform-provider outages.

Language

These Terms are written in English. Translations may be provided for convenience. If there is a conflict, the English version controls unless applicable law requires otherwise.

17. Contact

For questions about these Terms, contact

Prima Business Control Software Romania SRL

Str. Alexandru Vlahuta 1

Sector 3, Bucharest, Romania

Email
support@heyveggie.app
Website
https://heyveggie.app

Thank you for using HeyVeggie.